Possible Attitudes and Response to the Change Process Free Essay Example, 1250 words

Some of the employees will have a positive attitude towards the change process since the efficiency of their work will be enhanced while others who are not dedicated to provision of quality services will respond to the change process with resistance. Resistance in a change process is any activity that tries to delay the process or causes additional costs to the change program (Vallas 2003, 223). Some of the reasons why the employees will resist and delay the change process are fear of the unknown, when the employees do not know what will be expected of them after the change process, lack of information and miss-understanding, parochial self-interest and mistrust among the leaders initiating the change process. Therefore, as the manager responsible for ensuring that the process becomes a success, I have to anticipate the possible attitudes and responses in regards to the process and mitigate ways of responding to them. Change is a continuous unfolding process rather than an event, bu t various barriers can meet it. The process of change begins with the present state, moves through the transitional period to the desired state and once the desired state is reached, the process starts again. We will write a custom essay sample on Possible Attitudes and Response to the Change Process or any topic specifically for you Only $17.96 $11.86/page Measures of dealing with these barriers entail communication with the employees as well as educating them on the importance of the change process. It is important to emphasize the goals of the change process and benefits that will result from the change. The manager should be involved in clarifying any information through the provision of accurate feedback.